I purchased a microsoft surface 3 yesterday and I purchase gta IV on amazon.com and i downloaded the game and steam. When I run the game the screen turns to black as it tries to load and then a pop occurs saying 'GTA IV FATAL ERROR; Unrecoverable fault - Please restart the game 288 16.' Another pop up comes up saying windows is checking for a solution to the problem and a solution doesnt occur. I have restarted my surface and tried opening the game however it still doesnt work time and time again. If you could help recover my problem that would be very helpful thank you! Hi James, Thank you for posting in Microsoft Community. Sorry for the inconvenience caused to you.
This may occur if the game is not installed properly. I suggest that you uninstall and reinstall the game again.
Also make sure that the display drivers are up to date. Please refer the article one of the Community Moderator, Andre Da Costa to update the drivers. If the issue still persist, then you may have to contact the for further support. Hope this helps you. Post us back if you need further assistance. We'll be glad to assist you.